General
Northern Provincial Grocers is committed to protecting the privacy of your personal life and the details of
your personal shopping behavior. While the nature of our relationship requires that we acquire
certain details of your personal life, under no circumstances will any of that individually
identifiable information knowingly be made available to anyone outside of our organization, except
to process online payment. Even within our company, only those people that require your personal
information in order to complete your transaction will have access to it.
Collection of information
In an effort to constantly improve your shopping experience and the types of products and services
that we offer, there may be times when we seek your permission to collect more information than
that specific to fulfilling your grocery order. We commit to informing you of the rationale behind
collecting the information, and seek your consent to do so, whether implied or formally.
Over the course of our relationship, information will be created that was not intended but merely
resulted from the regularity of transactions. We are committed to honest and open communication and
will make your personal information available to you upon request.
Use and disclosure of personal information
Any personal information that we do collect is for internal purposes only. We do not sell nor share
your personal information with any external organization. Your name will not find its way onto any
mass circulation databases and there will not be any new forms of "junk mail" in your mailbox
because of your involvement with Northern Provincial Grocers.
Customer access to personal information
We are committed to keeping you informed. At your request we will provide you with the personal
information that we have, what it is being used for, and to whom it has been disclosed. In some
limited cases, we may be unable to access or provide some specific information. We will provide
reasonable rationale for any inability to release information.
If, at any time, you find our Privacy Policy unsatisfactory, or if you no longer wish to do
business with us, simply contact us and ask to have all your information removed from our
records. We will promptly honour all such requests.